Company

Centricity³⁶⁰ is a strategic software consulting company servicing small and medium size businesses (SMB) in the Greater Toronto and South Western Ontario Canada region.

Our focus is on organizational development and improving business processes surrounding the one pivotal factor consistent with many successful businesses, their valuable customers.

We specialize in Customer Relationship Management or CRM software consulting.

We leverage our experience with CRM software applications to help SMB’s strengthen their sales, marketing and service management capabilities to produce dynamic results such as:

• Continuous Revenue Growth.

• Increased Customer Satisfaction and Retention.

• Enhanced Operational Efficiencies.

• Boost Employee Satisfaction.

We bring a wealth of expertise, knowledge and innovation to assist our clients on how best to implement cost effective software technologies as part of their business plan to manage and grow their organization.

Centricity³⁶⁰ 
Customer-Focused Strategies. Simplified.

Our Mission Statement:
Our objective is to fully understand our client’s business then deliver a cost-effective and easy to use customer management software solution that results in organizational growth and a competitive advantage in the marketplace.

Our Business Mantra:

The Golden Rule: The ethic of reciprocity simply stated, "treat others as you would like to be treated."

Principal Consultant:

Richard Bolton B.A.S

For 15 years Richard Bolton has been selling, consulting and implementing a very broad range of software and hardware solutions for small, medium and Fortune 1000 size companies across North America and worldwide.
 
After graduating, in the early 90’s, from York University in Business and Accounting and Ryerson Polytechnic in Telecommunications Management. Richard began his career servicing the accounting and ERP software needs of small and medium size business.

He has worked for large software organizations such as Oracle and Netsuite as well as smaller organizations such as Wesbol E-Solutions, Abacus Computers, Bluelink Associates, and Interfaceware Inc. He has gained many years of valuable experience servicing industries such as Professional Services, Distribution and Consumer Products, Food and Beverage, High Technology, Healthcare and Public Sector Government.

He created Centricity³⁶⁰ Software Consulting to continue his great passion of assisting a very solid growth market in the Canadian economy, the small and medium size business sector.

In 2006 Richard joined the Canadian Association of Management Consultants and is pursuing a designation as a Certified Management Consultant (CMC).